UPS Tracking Made Easy: How to Track, Manage, and Secure Your Deliveries
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Tracking your UPS packages helps you stay informed about delivery times, locations, and potential delays. Whether you’re waiting for an online order or sending a shipment, UPS tracking makes it easy to follow your package’s journey from start to finish.
In this guide, you’ll learn how to track your UPS shipments, understand common tracking statuses, troubleshoot issues, and take full control of your deliveries with tools like UPS My Choice.
What Is UPS Tracking and How It Works
UPS tracking is a digital system that updates your package’s status every time it’s scanned at a facility or loaded onto a vehicle. Each shipment is assigned a unique tracking number, allowing customers to check progress in real time.
Your tracking number usually starts with “1Z”, followed by 16 characters that identify your package. You can find it on your shipping confirmation email, receipt, or the label attached to your package.
As the package moves through the UPS network, each scan generates an update that appears on the UPS tracking page, the mobile app, or via email notifications.
How to Track a UPS Package: 4 Easy Methods
UPS offers several ways to track shipments conveniently. Here’s how to do it using the method that works best for you:
1. Track on the UPS Website
The simplest way to track a shipment is directly on the official website:
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Visit the UPS Tracking Page.
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Enter your tracking number in the search bar.
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Click Track, and your current shipment details will appear, including estimated delivery date and location.
You can also track multiple packages at once by entering up to 25 tracking numbers, separated by commas.
2. Use the UPS Mobile App
The UPS mobile app offers the same features as the website, plus the convenience of real-time notifications.
With the app, you can:
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📱 Receive push notifications for status updates.
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📦 Scan barcodes directly from your shipping label.
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📸 View delivery photos when available.
Download it from the App Store (iOS) or Google Play (Android), log into your account, and access all your active shipments in one place.
3. Sign Up for UPS My Choice
For even more control, sign up for UPS My Choice — a free service that lets you personalize your delivery experience.
With UPS My Choice, you can:
🗓️ Reschedule or reroute deliveries.
🏠 Leave delivery instructions for drivers.
📍 Hold packages at a UPS Access Point for pickup.
To enroll, visit the UPS My Choice page, create an account, and verify your address. Once registered, you’ll receive delivery alerts and can manage shipments directly from your dashboard.
4. Track via Email or Retailer Notifications
Many online retailers automatically send you tracking updates through email or SMS once your package ships.
Simply click the tracking link provided by the retailer, and you’ll be redirected to the UPS tracking portal with your shipment details preloaded.
Understanding Common UPS Tracking Statuses
UPS tracking uses clear status terms to inform customers about where their package is and what to expect next. Here’s what each one means:
“Label Created”
A shipping label has been generated, but UPS hasn’t yet received the package. The sender might still be preparing the shipment.
“In Transit”
Your package is moving between UPS facilities and is on its way to your area. This status may appear for several days if the item is traveling long distances.
“Out for Delivery”
Your package is on a local delivery truck and should arrive by the end of the day. You can monitor updates throughout the day for the most accurate estimate.
“Delivered”
Your package has been successfully delivered. UPS may include a photo confirmation or delivery note. If you can’t find the package, check around your property or with neighbors before contacting UPS.
“Exception”
A delivery exception occurs when a shipment is delayed or cannot be delivered as planned. Common causes include incorrect addresses, weather conditions, or customs delays for international shipments.
What to Do When UPS Tracking Isn’t Updating
It can be frustrating when your tracking information doesn’t refresh, but it doesn’t always mean your package is lost. Here’s what to do:
1.Wait 24 hours — UPS may have missed a scan, and updates often appear within one business day.
2.Verify the tracking number — Double-check that you entered the correct digits (it should start with “1Z”).
3.Check with the sender or retailer — The package may still be awaiting pickup.
4.Contact UPS Customer Support — If there’s no update after several days, reach out to UPS for help.
5.Start a trace — You can open a trace request if the package appears to be lost or stuck.
How to Start a Trace or File a Claim
To begin the trace process:
1.Visit the UPS Claims page.
2.Log in or create a UPS account.
3.Enter your tracking number and follow the steps to submit your trace request.
UPS will investigate and contact you once they locate your package or confirm its status.
How to Make the Most of UPS My Choice
UPS My Choice gives users a hands-on way to manage their deliveries. Once enrolled, you can:
🔔 Get delivery alerts by email, text, or app notification.
✍️ Add delivery notes or choose an alternate drop-off location.
🚪 Authorize UPS to leave packages at your door without a signature.
🧭 Redirect shipments to another address if you won’t be home.
A premium version of UPS My Choice offers additional benefits such as scheduled delivery windows and package release authorizations for high-value items.
Security Tips for Tracking and Receiving UPS Packages
To ensure your shipments are delivered safely and securely, follow these best practices:
✅ Require a signature confirmation for expensive items.
🧱 Use a UPS Access Point or locker for high-value deliveries.
🚫 Avoid clicking tracking links from suspicious emails — always use the official UPS site or app.
🕵️♀️ Enable delivery notifications through UPS My Choice for real-time alerts.
If you ever receive a notification for a delivery you don’t recognize, contact UPS directly before taking any action.
Frequently Asked Questions (FAQ)
1. How do I find my UPS tracking number?
You can find it in your shipping confirmation email, retailer order page, or on your UPS receipt.
2. Why isn’t my UPS tracking updating?
It’s common for tracking to pause for 24–48 hours while the package is between scans. If it takes longer, contact UPS.
3. What does “Delivery Exception” mean?
A delivery exception means something temporarily delayed your shipment — usually weather, address errors, or customs.
4. How can I change my delivery address?
Log in to UPS My Choice to reroute or reschedule your package before it’s out for delivery.
5. Can I track multiple UPS packages at once?
Yes. You can enter up to 25 tracking numbers on the UPS website for bulk tracking.
6. How do I contact UPS support?
Call 1-800-742-5877 or use live chat on the official UPS Contact page for assistance.
Conclusion
Tracking your UPS packages is easy and convenient with the tools available online and through the UPS mobile app.
Whether you’re waiting for a delivery or sending an important shipment, staying informed helps prevent surprises. For extra control, sign up for UPS My Choice — a free tool that lets you manage every step of the delivery process.
